• REGIONAL BUSINESS CONNECTION : Connecting Businesses
  • 0725 624 489
  • info@regionalbusinessconnection.com
about us

Who is RBC?

Regional Business Connection Ltd (RBC) is an integrated organization offering targeted and tailored solutions for business, governments, government agencies and departments, as well and individual clients.

Since 2010, we have partnered with organizations in the private and public sectors to provide service delivery technologies, revenue collection and management platforms, debt recovery services and businesses & ICT consultancy services.

We are renown as a highly professional and effective organization, with a clear focus on W supporting our clients’ strategic goals. We boast a team that is highly experienced in fields of professional service delivery, public service and private enterprise

About us

Our core values

Quality

We have a balanced team of in-house consultants and associates who are experienced in their various fields and have a track record of delivering results and solutions to clients.

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Value for Money

Our goal is to ensure that our clients derive the maximum value from our services and in the most efficient way possibles.

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Client Focus

Our Client Charter denes our relationship with our clients. It is part of our creed

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Learning

We are a learning organization. Continually striving to be ingenious and providing innovative solutions to our clients.

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Consistency

We are a reliable;our clients can bank on us to deliver significant solutions at all times. Services Offered and Experience

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Thought Leadership

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Scale greater heights with us !

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Vision

To be the most reliable, effective, efficient and professional business optimization and support solutions delivery company in East Africa.

Mission

To maximize results through efficient and effective processes and methods geared towards excellence in business operations, optimization and revenue growth

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Our services
1.Revenue Collection and Management

We have developed an integrated and interactive revenue collection and management platform that enables our clients to offer cashless payments, as well as fully automated and digitized services to their customers.

The platform provides real-time reporting for all revenue collection activities, integrates all revenue T collection channels, and automates reconciliation with banks and mobile money to generate daily revenue reports. It also provides detailed and analytical reports that allow our clients to understand their revenue collection activities in detail.

Our services

2.Debt management

  • Debt portfolio analysis and management.
  • Tracing services
  • Debt collection services.
  • Monitoring and support in legal proceedings.
  • Preventive and reactive debt collection through telephone and other automated debt management systems.
  • Provision, installation and maintenance of revenue and debt management systems

We conduct a thorough analysis and tracing of all past due payments to understand the causes and consequences of the debts accruing. We then implement the necessary recovery strategies, and where necessary, we provide close monitoring and support for legal proceedings. We implement preventing and proactive debt collection strategies through automated systems that preempt debts and track recovery progress.

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Our services

3.Service delivery

To support service delivery for our clients, we implement our customer engagement platform that automates all manual work flows involved is serving our clients’ customers. We digitize all processes such as billing, receipting and issuance of official documents e.g. licenses, permits and certificates. We also provide customer engagement channels that allow our clients’ customers to provide feedback, request for new services or track requests already provided through email, SMS, social media, helpdesk and chatbots.

  • International and regional integration issues
  • Training on commercial negotiation skills
  • Training on entrepreneurship and marketing skills
  • Training on Debt and Revenue Management
  • Training on Public Finance Management
  • Change Management, Learning and growth

4.Business and ICT Consultancy

We offer business consultancy, training and capacity building services to assist our clients to achieve set goals. Our team boasts more than 50 years’ experience in business,consulting and ICT that allows us to impart our knowledge and expertise to support business growth, business efficiency and digitization strategies

  • International and regional integration issues
  • Training on commercial negotiation skills
  • Training on entrepreneurship and marketing skills
  • Training on Debt and Revenue Management
  • Training on Public Finance Management
  • Change Management, Learning and growth
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Clientele

Our clientele range from Public Sector players, Micro to Small, Medium and large enterprises to individuals who are seeking to take their Operations to the next level. In today's business environment, no Organization is immune from Global economic pressures from either Government regulations or Policies; Industry trends, technological changes or demographic trends. In this regard, anything we do for our clients takes into consideration the current environmental trends. In the Public arena and more so in the Counties and local governments, we are currently collecting debts and revenue as our main area of specialization. We also collect for the private sector players such as insurance companies, banks etc